Effective Date: November 19, 2022
1. All Sales Are Final
- Every ticket purchased through CharlotteDragBrunch.com or our ticketing partners is final sale.
- No refunds will be issued for any reason, including but not limited to change of mind, personal conflict, or inability to attend the event.
2. Event Cancellations by Us
- If Charlotte Drag Brunch cancels an event for any reason, we will notify ticket holders as soon as possible.
- In the event of cancellation, you may be eligible for a full refund of the ticket purchase price. Processing and reimbursement timing will depend on our ticketing partner’s policies.
3. Postponements or Rescheduling
- If an event is postponed or rescheduled, your ticket remains valid for the new date.
- We generally do not offer refunds for postponements. If you cannot attend the rescheduled date, please contact us and we will attempt to assist, but we cannot guarantee a refund.
4. Performer Substitutions
- On rare occasions, drag performers or hosts may change. These substitutions do not qualify for refunds.
- The artistic nature of our shows means that talent changes do not alter the validity of your ticket.
5. No Refund for “No Shows”
- Tickets are non-refundable if you do not show up for the event.
- We do not issue credits, vouchers, or refunds for no-shows.
6. Contact for Refund Questions
- For any refund inquiries or questions about a canceled or postponed event, please contact us at: info@BuffFaye.com
- Include your order number, the name on the ticket, and event date in your message to help us assist you more quickly.
NO REFUND POLICY - Why We Do This?
Our “no refunds” policy helps us operate sustainable, high-quality drag brunches and drag events. We plan performers, venues, and production based on ticket sales. Our policy is consistent with common entertainment and live-performance ticketing practices. Thank you.