Privacy Policy

Effective Date: November 19, 2022

Welcome to CharlotteDragBrunch.com (“we,” “us,” or “our”). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, purchase tickets, or participate in our events.

1. Information We Collect

We collect various categories of information from you, depending on how you interact with our site and services:

• Personal Identification Information: Name, email address, phone number 
• Booking & Transaction Data: Ticket order details, payment information, billing address
• Technical & Usage Data: IP address, browser type, device, referring URL, pages visited
• Communications: Inquiries you submit via contact forms or email
• Marketing Preferences: Whether you opt in for newsletters, promotions, event announcements
   

2. How We Use Your Information

We use the data we collect to:

1. Manage Bookings & Ticketing 
   • Process your ticket orders and confirm bookings
   • Provide event details and updates
      

1. Communicate with You
   • Respond to your questions or feedback
   • Send you important operational notices (e.g., venue changes)
      

1. Marketing & Promotions (if you opt in)
   • Send newsletters, promotional offers, or drag brunch announcements
   • Personalize event content based on your preferences
      

1. Improve Our Services & Website
   • Analyze website usage and user behavior
   • Identify popular features and areas for improvement
      

1. Security, Fraud Prevention & Legal Compliance
   • Protect against fraudulent activity
   • Comply with applicable laws and enforce our terms
      

3. How We Share Your Information

We may share your personal information with:

• Service Providers: Third-party companies that help us with ticket processing, email communications, analytics, and website hosting 
• Event Partners / Venues: When necessary for event coordination
• Legal Authorities: If required by law or to protect our legal rights
   

We do not sell your personal data to third-party advertisers.

4. Cookies & Tracking Technologies

• We use cookies and similar technologies (e.g., web beacons) to operate our site, analyze trends, and improve user experience. 
• You can control or disable cookies through your browser settings, but this may affect the functionality of certain parts of our site.
   

5. Data Retention

• We retain your personal information for as long as necessary to fulfill the purposes for which it was collected (such as managing your ticket orders). 
• We may also retain data to comply with legal obligations, resolve disputes, and enforce our agreements.
• When your data is no longer needed, we will securely delete or anonymize it.
   

6. Your Rights

Depending on your location, you may have the following rights:

• Access the personal information we hold about you 
• Request correction or update of your data
• Request deletion of your personal data (“right to be forgotten”)
• Object to or restrict certain types of processing
• Opt-out of marketing communications
   

To exercise any of these rights, please contact us at:
info@BuffFaye.com

7. Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no system is 100% secure — while we strive to protect your information, we cannot guarantee absolute security.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected data from a child under 13, we will take steps to delete it as soon as possible.

9. Third-Party Links

Our site may contain links to third-party websites (e.g., ticketing platforms, payment processors). This Privacy Policy does not apply to those sites, so we encourage you to review their own privacy policies when you visit them.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” above. We recommend that you review this page periodically for any updates.

11. Contact Us

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please reach out to: 📧 info@BuffFaye.com